Our team


Sue Lacy, President

Sue has worked over the last 30 years to bring residents, companies, community leaders and policy-makers together to inform decision-making to build organizations and communities across the county. She has designed and facilitated large-scale public meetings, strategic planning projects, anti-racism and culture-change initiatives, and community-based action. Sue’s work helped to inform the rebuilding of New Orleans and the Gulf Coast, the redesign of Cleveland schools and numerous other community-building efforts. Her involvement with ConxusNEO began in 2015 with her support of the late County Executive Russ Pry’s efforts to build a more demand-driven talent system. Serving as the Fund for Our Economic Future’s Akron Manager for Growth & Opportunity, she was inspired to get even more involved and accepted the leadership position here at ConxusNEO. Previously, she co-founded Round River Consulting.

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Michelle Cassetty Collins, Vice President

Michelle Cassetty Collins brings 20 years of leadership experience in higher education where she led initiatives related to the recruitment and retention of students by strategically aligning resources to support universities’ visions for student enrollment. Her experience working with academic programs in a consortia is foundational to the value she places on collaboration to reach shared outcomes. At ConxusNEO, Michelle leads the healthcare sector partnership, manages research initiatives, spearheads pilot projects, and supports Board committees and leadership.  Michelle earned a Bachelor of Science degree in Business Administration and Bible from Kentucky Christian College, a Master of Science in Higher Education degree from The University of Akron and a Master of Education in Cultural Foundations at Kent State University where she studied inequalities in education through the lens of sociology, anthropology, philosophy, and history.

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Andi Lamphier, Operations Coordinator

Andi has over 12 years of experience in marketing and administration, eight of those years being at non-profit organizations. During that time, she learned many tricks of the trade and branched out into the areas of event planning and graphic design. She is a team player and is always happy to jump into action to make things happen and back up her co-workers. In May 2016, she joined ConxusNEO as our Operations Coordinator.  Her attention to detail and swift response is a great asset and helps keep us on track and ready for anything.

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Ming-Hao Shiao, Engagement Manager

Ming has over 15 years of experience working cross-culturally and across industries in supply chain finance and accounting, education, marketing, strategic planning, and talent development. Ming has directed high level projects and initiatives in leadership roles with Education First, Cornell University, Harvard University, International Institute of Akron, New Oriental Education and Technology Group, and The Procter and Gamble Company, helping these organizations enhance and expand their portfolio and presence domestically and/or internationally. A native of northeast Ohio, Ming holds a Bachelor of Science degree in Business Administration from The Ohio State University and a Master of Education degree in Human Development and Psychology from Harvard Graduate School of Education.

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Jenny Stupica, Director of Manufacturing Engagement

Jenny has over 10 years Human Resources experience in manufacturing. She has earned multiple HR certifications, is an active member of the Akron SHRM chapter, and has served as a board member for Kent State’s Center for Corporate and Professional Development, Tri-C’s Manufacturing Technology Program, ConxusNEO and the Summit Medina Workforce Development Board.

Jenny has been involved in workforce issues in the manufacturing industry for a number of years and was Chair of the ConxusNEO Manufacturing Network until joining the ConxusNEO staff in July 2017. Jenny has been quoted in the Wall Street Journal, Crain’s, Smart Business and other print publications regarding the importance of manufacturing and its career opportunities. Last year, Jenny was a guest on NPR’s Diane Rehm show to discuss the aging workforce and share some unique approaches to retaining talent and experience.

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